Regulation on review of recommendations and claims

Our customer is Nordea value. If you have any ideas, suggestions or complaints regarding our service, please send us your comments. Your opinion is valuable to us!

Every review or claim we will review and answer as soon as possible, but not later than in 15 business days from the moment of receipt of the question.

To get the answer immediatly, please,

• call nordea Contact centre by phone +371 67 096 096 or
• adress the question or claim at any Nordea customer service centre

Recomenndations, reviews, claims or questions you can submit in writing

• sending an e-mail letter in free form via the internetbank section „Correspondence”
• sending an e-mail to info@nordea.lv,
• sending a letter by post to the Bank’s legal address at 62 Krisjana Valdemara Street, Riga, LV-1013

More detailed summary of the problem will help us to find solution as quickly as possible and give answer to you.

Answer to recommendation or claim bank shall be deliver to the applicant in the same way (orally or in writing) and using the same means of communication (telephone, internetbank, e-mail, mail), in which the respective recommendation or claim was received.

Particularly about Regulation on review of recommendations and claims read here!