The benefits from Online Consultation:
- The bank is in the place where you are so you can choose the place of consultation yourself.
- Don’t spend your time for visiting the Customer Service Unit and for waiting in a line.
- Plan your agenda according to your wishes and not according to the business hours of the bank; the consultation is also available outside the regular business hours.
- Agree with the consultant on the theme of conversation in advance, the consultant will be prepared and it will make the conversation shorter.
What is Online Consultation?
Online consultation is a flexible means to do your banking anywhere – at your home, office or summer cottage. You will need a computer, an Internet connection, a telephone and Nordea's access codes.
In an online consultation you can discuss any questions related to your finances, for example, your savings, investments, cards, consumer credits and insurance. You will be shown related material and calculations on your computer screen, while you are discussing your banking on the phone or by using comupter headset with a microphone.
It is possible to book the time of Online consultation by calling Nordea Contact Centre 24/7 at 67 096 096. Nordea Gold Customers can also book the meeting time by making an individual agreement with Personal Banking Adviser.