Claiming for Indemnity

Easily claim for the indemnity by choosing one of the following options:

  • Fill in the insurance claim form If Online0.
  • Fill in the insurance claim form at in If PortalOpens new window.
  • Call number 8333 at any time of the day.
  • Send a completed insurance claim form to the e-mail atlidzibas@if.lv or by fax to +371 67 094 702.
  • Visit If Insurance at Indemnity departments.


You must submit the following  copies of documents to If Insurance Company together with your insurance claim:

  • Plan of premises or technical inventory file (if the premises need to be repaired after the accident).
  • Repair cost estimates (if the premises need to be repaired after the accident).
  • The statement made by the House-Manager about the cause of the accident (the statement is drawn up by the house-manager, e.g., in case of a water leak in the apartment).
  • Documents confirming the value (when movable property such as belongings, goods, etc. is damaged or stolen).


After filling in the claim form:

  • After you have registered the accident on the internet, you will receive a confirmation by e-mail that your claim has been registered.
  • In case any other additional documents are required, If Insurance Company will contact you.
  • The expert from If Insurance Company will call you to arrange the visit to the damaged property.
  • The compensation expert from If Insurance Company will make a decision on indemnification within 10 business days as from receiving all required documents. You will receive a written notice on the decision.